while we don't offer returns on vintage items, we can happily exchange these within 14 days of purchase. we offer returns and exchanges on our original items, subject to availability and within 14 days. please note the item must be unworn with labels still attached, in it's original condition. please download and fill out the appropriate form below in order to arrange an exchange or request a return. we do not cover shipping costs for exchanges or returns.

please email exchange@remass.co.uk to request an exchange.

download our exchange form here

please request a return through your account order history and follow up via email to team@remass.co.uk

download our returns form here

PLEASE NOTE: archive sale, final sale and full priced items purchased at a discounted price during a flash sale or promotional event are considered final sale and are not elible for return - this includes all seasonal sales, for example: summer sale, black friday, flossie anniversary sales and boxing day promotions.